Both Credit and Dedit Cards must be verified and authorized by your issuer bank prior to perform any online transaction
In cases where “Unticketed” status and email are notified, please contact our Call Center 1771 (+66 2270 6699) or reach out facebook.com/FlyBangkokAir for assistance to successfully complete the booking
In case where ticketing time limit is given, payment must be completed 4 hours prior to flight departure
Payment with credit card; must only be proceeded by one of traveller in the booking reference. Such credit card used for payment and passport/ID card is required to present upon check-in for security purpose
Third party credit card will not be allowed
Virtual credit card payment can be accepted; only with the evidence of settlement from the bank and must be presented upon check-in
As part of efforts to minimise credit card fraud, Bangkok Airways employs a third party fraud prevention operator to audit all payment transactions. As such, we continue to inform cardholders that they must be one of the travelling party listed in the itinerary which will also alleviate unnecessary delays at check-in. If you have paid by virtual credit card, you need to present evidence of the transaction in order to prove ticket purchase. During the check-in process at the airport, Bangkok Airways will perform a random check on the credit card used for online payment. Failure to present the card or proof of payment will result in passengers being required to purchase new tickets for all sectors. All transactions by any type of corporate or commercial card are required to verify your purchase by presenting the card to our check-in personnel. Passengers will be denied boarding if found to be traveling with a fraudulent card.
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